User Agreement & Website Usage Policy

1. Acceptance of Terms

This User Agreement and Website Usage Policy (“Agreement”) governs access to and use of the website operated for Jonax Computers Limited (“Jonax”, “we”, “us” or “our”), including its pages, forms, information and online services.

By visiting the website, submitting information through it, or using its features, you (“you” or “user”) confirm that you have read and understood this Agreement and agree to comply with it and applicable law.

2. About Jonax Computers Limited

Jonax Computers Limited provides technology and ICT-related products and services, which may include IT solutions, software sales, engineering software solutions and consulting, and ICT infrastructure services. The specific scope of any supply or service is subject to the relevant quotation, order confirmation or written agreement.

Website information is provided for general information and is not a binding offer unless expressly stated.

3. Eligibility and User Information

You must provide accurate, current and complete information when submitting an enquiry or form, and update it when necessary. If acting for an organisation, you confirm that you are authorised to do so. Do not impersonate another person or misrepresent your affiliation.

4. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, deceptive or harmful purposes.
• Attempt unauthorised access to the website, hosting environment, systems, accounts or data.
• Upload malware, malicious code, spam, or content that interferes with the website or its users.
• Probe, scan or test system vulnerabilities without prior written authorisation.
• Copy, scrape, reproduce, resell or exploit website content in a way that infringes rights or violates law.
• Submit false information or another person's personal information without proper authority.
• Interfere with the operation, integrity, performance or security of the website.

We may take reasonable steps to investigate suspected misuse and protect our website, users and business.

5. Intellectual Property

Unless otherwise stated, original website text, layout, graphics, branding and other content are owned by or used with permission by Jonax Computers Limited and may be protected by intellectual-property laws.

You may view and print pages for personal or internal business reference. You must not reproduce, modify, distribute, publish or commercially exploit our content without written permission, except where permitted by law.

Third-party product names, trademarks, logos and software names belong to their respective owners. Their appearance does not by itself imply sponsorship, endorsement or an authorised partnership.

6. Software, Product Licences and Compliance

Software and digital products are governed by the applicable publisher's or rights-holder's licence terms, subscription rules, activation conditions and usage restrictions. You are responsible for reviewing and complying with those terms.

• A purchase or quotation does not grant rights beyond those supplied by the publisher or stated in the applicable written agreement.
• Availability, editions, features, system requirements and activation conditions may change according to the publisher.
• Users must not bypass licensing controls, share credentials contrary to licence terms, or copy, distribute or use software unlawfully.
• Installation, configuration, training or technical support will be provided only to the extent stated in the relevant quotation or agreement.

Publisher warranties and support obligations remain subject to publisher terms. Nothing in this Agreement removes a right that cannot lawfully be excluded.

7. Enquiries, Quotations, Orders and Services

Online product descriptions, prices, availability and delivery estimates are indicative unless confirmed in writing. A binding transaction is formed according to the applicable quotation, purchase order, invoice or written agreement.

• Pricing and payment: Price, currency, taxes, payment schedule and additional charges will be stated in the transaction documents.
• Delivery and timelines: Dates are estimates unless expressly guaranteed in writing. Delays may arise from suppliers, publishers, couriers or circumstances outside our reasonable control.
• Customer responsibilities: You must provide accurate specifications, delivery details, required access and timely approvals.
• Returns, cancellation and refunds: These are governed by transaction documents, publisher terms and mandatory law. Digital licences, activated subscriptions and customised services may be subject to lawful restrictions.
• Technical outcomes: Results depend on product specifications, compatibility, customer systems and the agreed scope. No outcome is guaranteed unless stated in writing.

If a transaction document conflicts with this general Agreement, the transaction-specific document governs that transaction to the extent of the conflict.

8. Third-Party Websites, Products and Providers

This website may link to third-party websites, publishers, manufacturers, payment providers or other services. Those parties operate under their own terms and privacy policies. We do not control and are not responsible for third-party content, availability or practices. Links are provided for convenience and do not automatically constitute endorsement.

9. Privacy and Personal Data

We aim to handle personal information responsibly and in accordance with applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023 where applicable.

Information you submit may be used to respond to enquiries, prepare quotations, provide requested products or services, communicate with you, maintain business records, protect systems and meet legal obligations. We seek to limit collection to information reasonably needed for the relevant purpose.

Where applicable, you may have rights to request access to, correction or deletion of personal data, object to or restrict certain processing, or lodge a complaint with the relevant authority. These rights are subject to legal conditions and exceptions.

This section is not a substitute for a full Privacy Notice. If the website collects personal information or uses analytics, cookies, tracking technologies or third-party forms, publish a separate privacy policy describing those practices.

10. Website Availability and Security

We aim to keep the website accessible and accurate but do not guarantee uninterrupted, error-free or continuously available operation. We may update, suspend or restrict parts of the website for maintenance, security, operational or business reasons.

You are responsible for appropriate device security and keeping your credentials secure. Do not send passwords, payment-card details or other highly sensitive information through a general enquiry form unless it is specifically designed and secured for that purpose.

11. Disclaimers and Limitation of Liability

To the extent permitted by law, the website and its general content are provided on an “as available” basis. We make reasonable efforts to keep information useful and current but do not warrant that every page is complete, accurate, suitable for every purpose or free from errors.

To the extent permitted by applicable law, Jonax Computers Limited will not be liable for indirect, incidental, special or consequential loss, loss of profits, business interruption, loss of data, or losses arising from reliance on general website content, third-party services or events beyond our reasonable control.

Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights or liability for fraud where exclusion is prohibited. A specific purchase or service may also be governed by its written contract.

12. Indemnity

To the extent permitted by law, you are responsible for reasonable losses, claims, liabilities and costs arising from your unlawful use of the website, material breach of this Agreement, or infringement of another person's rights. This does not apply to the extent a loss was caused by our own unlawful conduct or where such allocation is prohibited by law.

13. Suspension and Termination

We may restrict or suspend access where reasonably necessary to protect security, comply with law, address misuse or maintain the service. Where appropriate and lawful, we may provide notice or an opportunity to resolve the issue.

Termination of website access does not automatically cancel obligations under a separate order, software licence or service agreement.

14. Governing Law and Disputes

This Agreement is governed by the laws of the Federal Republic of Nigeria, without displacing mandatory legal protections that apply to a user. The parties should first attempt to resolve disputes through good-faith discussion. Unresolved disputes may be referred to a court or other forum with appropriate jurisdiction under applicable law.

15. Changes to This Agreement

We may revise this Agreement to reflect changes to our website, business practices or legal requirements. The updated version will be published on this page with a revised effective date. Continued use after an update takes effect indicates acceptance of the revised terms to the extent permitted by law.

16. Contact Jonax Computers Limited

For questions about this Agreement, website use, or a product or service enquiry, contact us using the details below.