Important: This draft describes common website privacy practices. Before publishing, Jonax should confirm that it accurately reflects its hosting logs, contact forms, analytics, cookies, email systems, sales processes and any third-party tools actually in use. Remove or amend any section that does not match actual practice.
1. Who we are
This Privacy Policy explains how Jonax Computers Limited (“Jonax”, “we”, “our” or “us”) may collect, use, disclose and protect personal information in connection with www.jonaxcomputers.com and our business communications. Jonax provides IT solutions, computer hardware, software products, engineering software solutions, software consulting and ICT infrastructure services. Our stated business location is Port Harcourt, Rivers State, Nigeria.
2. Information we may collect
Depending on how you interact with us and which website features are enabled, information may include:
- Contact and enquiry details: name, business email, telephone number, company name, job title and the contents of messages you send us.
- Business and transaction information: details you provide in quotation requests, purchase enquiries, orders, delivery instructions, invoices or support requests.
- Technical and usage information: information that may be recorded by our web host or security systems, such as IP address, browser type, device information, requested pages, timestamps and error logs.
- Cookie or similar information: where cookies or similar technologies are used, information needed for site functionality, preferences, security or analytics.
Please do not send us passwords, payment-card security codes or other highly sensitive information through ordinary website forms or email unless we have specifically provided a secure and appropriate method.
3. How information may be collected
Information may be provided directly when you contact us, request a quotation, ask for support, or communicate with our team. Certain technical information may be generated automatically by website hosting, security or diagnostic systems. We may also receive business contact details from your organisation or from third parties where there is a lawful basis to do so.
4. Why we may use information
Subject to applicable law and the circumstances, we may use information to:
- Respond to enquiries and provide quotations, product information, technical support or requested services.
- Process and administer orders, deliveries, invoices and business relationships.
- Maintain, troubleshoot and secure our website and systems.
- Prevent fraud, investigate misuse and protect our legal rights.
- Meet legal, regulatory, accounting and recordkeeping obligations.
- Send relevant business updates where permitted and, where required, with your consent.
5. Lawful basis for processing
Where data-protection law requires a lawful basis, the basis may depend on the purpose and circumstances. It may include your consent, taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or a legitimate interest that does not override your rights. We will seek consent where required by law and you may withdraw consent where applicable.
6. Sharing and disclosure
We do not intend to sell personal information to third parties. Where necessary and lawful, information may be shared with service providers supporting website hosting, email, cybersecurity, IT systems, delivery, professional advice or business operations; with manufacturers or publishers where needed to fulfil a product or support request; or with public authorities where required by law. Service providers should receive only information reasonably necessary for their assigned purpose and be subject to appropriate safeguards.
We may disclose information in connection with a legal claim, business reorganisation or protection of users, systems and property, as permitted by applicable law.
7. International transfers
Some service providers may process or store information outside Nigeria. Where a cross-border transfer occurs, Jonax should use the safeguards and transfer mechanisms required by applicable data-protection law. Contact us if you would like further information about relevant safeguards for your information.
8. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, legitimate business needs, dispute resolution and legal obligations. Retention periods depend on the type of record and applicable requirements.
We aim to use reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.
9. Cookies and analytics
Our website or hosting provider may use essential cookies or similar technologies for functions such as security, session handling or preferences. Analytics or advertising tools, if enabled, may collect information about website use. The exact technologies depend on the website configuration. Where consent is required for non-essential cookies or similar technologies, they should not be enabled before the required consent is obtained.
10. Your data-protection rights
Subject to applicable law and any relevant exceptions, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction or objection to certain processing, portability where applicable, or withdrawal of consent where processing is based on consent. You may also have the right to complain to the relevant data-protection authority.
To make a request, contact us using the details below. We may need to verify your identity and clarify the scope of your request before responding. We will handle valid requests within the time limits and requirements of applicable law.
11. Children's privacy
Our website and business services are not specifically directed at children. If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can assess the matter and take appropriate action under applicable law.
12. Third-party websites
Our website may link to external websites, software publishers, manufacturers or other services. Their privacy practices are governed by their own policies, and we encourage you to read those policies before providing information. Jonax does not control the privacy practices of independent third-party websites.
13. Changes to this Privacy Policy
We may update this Policy to reflect changes to our website, services, data-handling practices or applicable law. We will publish the updated version on this page and revise the date above. Please review it periodically.
14. Contact us
For privacy questions or to make a data-protection request, contact:
Jonax Computers Limited
Port Harcourt, Rivers State, Nigeria
Email: admin@jonaxcomputers.com
Website: www.jonaxcomputers.com
15. Applicable law
This Policy is intended to operate in accordance with applicable Nigerian data-protection law, including the Nigeria Data Protection Act 2023 where applicable, and other laws that may apply to a particular processing activity or user.